5 bit Privacy Policy

Welcome to 5 bit. This Privacy Policy explains what information we collect when you use the 5 bit platform, how we use it, and the steps we take to keep it secure.

This policy applies to the 5 bit website, mobile app, and all associated services. By creating an account or using the platform, you agree to this Privacy Policy. Please read it carefully before signing up.

Our Privacy Policy is aligned with the General Data Protection Regulation (GDPR) and has been developed in accordance with international standards.

5 bit collects various types of information depending on the situation. Details are outlined below:

a) Information provided at registration:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Current address and country.
• Preferred currency and language.

b) During Identity Verification (KYC):

• Copy of national ID card or passport.
• Driving license or other government-issued ID.
• Proof of address (utility bill or bank statement).
• Selfie or face verification (where applicable).

c) Transaction-Related Information:

• Deposit and withdrawal history.
• Payment method details (bKash, Nagad, Rocket number).
• Bonus usage records.

d) Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Browsing behavior and gaming history on the site.
• Login time and session data.

5 bit uses collected data only for specific, legitimate purposes. We never use your information for anything beyond what is necessary.

• Account Management: To create, verify, and maintain your 5 bit account.
• Service Provision: To facilitate gameplay, deposits, withdrawals, and bonus processing.
• Contact: To send important updates, promotional offers, and support messages.
• Security: For fraud detection, anti-money laundering, and account security.
• Legal Obligations: To comply with regulatory authority guidelines.
• Improvements: To improve platform quality and enhance the user experience.
• Responsible Gaming: To identify problematic gaming behavior and provide timely support.

5 bit may share your information with third parties in limited circumstances and only for legitimate reasons:

• Payment Processors: With approved payment gateway providers including bKash, Nagad, and Rocket to process transactions.
• Game Software Providers: With technology partners required to operate the games.
• Identity Verification Provider: To complete the KYC process.
• Law Enforcement: Where required by court order or legal obligation.
• Regulatory Authority: To comply with licensing authority directives.

All third-party partners are contractually bound to comply with 5 bit's privacy standards. They are not permitted to use your data independently.

5 bit uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve site functionality.

Types of cookies we use:

• Essential Cookies: For login sessions and core functionality — these cannot be disabled.
• Performance Cookies: To monitor site speed and performance.
• Functionality Cookies: To remember your language preference and settings.
• Analytics Cookies: For analyzing user behavior and improving the site.

You can control or disable non-essential cookies through your browser settings. Please note that doing so may limit certain features on the site.

5 bit uses the latest technologies and processes to protect your personal information. Our security framework is reviewed and updated on a regular basis.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & IDS: To detect and block unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Restricted Access: Only authorized personnel can access your information.
• Data Backup: Regular backups are maintained on secure servers.

You have several important rights over your personal data on the 5 bit platform. Any request can be submitted through our support team.

• Right to Access: You may request to see what information 5 bit holds about you at any time.
• Right to Rectification: You may request corrections to inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to the use of your data for specific purposes.
• Withdrawal of Consent: You may withdraw any previously given consent at any time.

5 bit aims to respond within 30 days of receiving a request. Complex requests may take up to 90 days.

5 bit retains your data only for as long as required or legally obligated. Certain information may be kept for a defined period even after account closure.

5 bit is an 18+ platform. We do not knowingly collect information from or grant membership to anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• KYC documents may be requested in cases where activity appears suspicious.
• Any account identified as belonging to a minor will be closed immediately.
• Parents who suspect misuse by a minor may report it to our support team.

5 bit reserves the right to update this Privacy Policy at any time. If changes are made, we will notify you in the following ways:

• A notice will be published on the website.
• A notification will be sent to your registered email address.
• You will be notified of any changes upon logging in.
• The "Last Updated" date at the top of the page will be revised accordingly.

You will be notified at least 14 days before any significant changes take effect. Continued use of the platform after the changes constitutes your acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please contact our dedicated Privacy Team:

• Email: [email protected]
• Support: Reach us directly via live chat.
• Response Time: Typically within 24–48 hours.

If you are not satisfied with our response, you may file a complaint with the relevant data protection authority.